Shipping policy

Shipping Overview

We strive to provide fast and reliable shipping for all orders placed on surat24.com. We ship our products all over India.

Shipping Rates

- *Free Shipping*: On orders above ₹ 499/-

- *Flat Rate Shipping*: ₹ 69/-

Shipping Timeframes

- *Processing Time*: 1-2 business days before orders are shipped

- *Delivery Time*: 3-7 business days within India

Shipping Carriers

We use Indian Speed Post, Delhivery, and Ecom Express to deliver our products.

Tracking Your Order

- Once your order is shipped, you will receive an email with tracking information.

- You can track the status of your order using the tracking number provided.

Shipping Restrictions

- We do not ship to PO boxes or APO/FPO addresses.

- Certain products may have specific shipping restrictions or requirements.

Delivery Issues

- If there are any issues with delivery, please contact our customer service team at suratiaqua@gmail.com.

- We will work with the shipping carrier to resolve the issue as quickly as possible.

Change of Address

- If you need to change the shipping address for your order, please contact our customer service team as soon as possible.

Return Shipping

- If you need to return a product, please refer to our Return Policy for more information.

By shopping with us, you agree to our Shipping Policy. If you have any questions or concerns, please don't hesitate to contact us.