Return and Refund policy
- Products must be returned within 7 days of delivery.
- Products must be in original condition with all packaging and accessories included.
Return Process
1. Contact our customer service team at suratiaqua@gmail.com to initiate the return process.
2. Provide order details and reason for return.
3. We will provide a return shipping label (if applicable).
Refund
- Refunds will be processed within 3-5 business days of receiving the returned product.
- Refunds will be made in the original payment method.
Conditions
- Products must be unused and in original condition.
- Products must be returned with all original packaging and accessories.
- Customer is responsible for return shipping costs (unless otherwise specified).
Exceptions
- Certain products may be non-returnable or have specific return conditions (e.g., clearance items or personalized products).
Contact Us
If you have any questions or concerns about our return policy, please contact our customer service team at suratiaqua@gmail.com.
By shopping with us, you agree to our 7-Day Refund and Return Policy.
